Frequently Asked Questions
What are the benefits of joining the Anothersole Membership? +
How quickly can I start using my member benefits? +
How do I become a member? +
Is there a membership fee? +
Can anyone join? +
Absolutely. Our membership is open to everyone in Singapore (for now).
Does the membership use a points system? +
No — we believe in instant value. Instead of collecting points over time, members unlock discounts and perks right away. No waiting, no tracking points.
Will I still receive rewards over time? +
Yes! Members enjoy ongoing perks such as exclusive offers, early access to sales, and occasional surprise gifts — without the hassle of point systems.
How do I check my membership status? +
Log into your account on our website. Your membership status and perks are displayed on your dashboard.
How do I update my personal information? +
You can update your shipping address, contact details, or password anytime through your account settings.
Can I cancel my membership? +
There is no need to cancel your membership. Whether or not you take any action, you will continue to enjoy your benefits until the end of your 12‑month membership period. Memberships are not auto‑renewable, and will automatically expire at the end of the term unless you choose to re-subscribe.
Is my membership transferable? +
Memberships are non-transferable and tied to your personal account.
Will the membership terms change? +
We occasionally update our program to serve our community better. Any changes to pricing, perks, or policies will be communicated in advance.
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