Shipping_

Delivery/Shipping

We partner with Aramex, offering a door-to-door, hassle-free delivery service in Singapore.

Is delivery/shipping free?

Yes, delivery within Singapore is free.

We also ship to these 49 countries for free (no minimum purchase needed)— to place an order shipping outside Singapore, please visit our International online store.

Australia	USA	Hong Kong
Philippines, The	Malaysia	New Zealand
Austria	Indonesia	Romania
Belgium	Italy	Slovakia
Brunei	Japan	Slovenia
Bulgaria	Latvia	Spain
China	Liechtenstein	Sweden
Croatia	Lithuania	Switzerland
Cyprus	Luxembourg	Taiwan
Denmark	Macau	Thailand
Estonia	Malta	Czech Rep, The
Finland	Monaco	Netherlands, The
France	Norway	United Kingdom
Germany	Poland	Vatican City
Greece	Portugal	Vietnam
Hungary	Ireland, Rep Of
India	Korea, Rep Of

 

 

Do you ship to other countries?

Yes, we ship worldwide! Reach out to us at customerservice@anothersole.com for a custom quote.

When can I receive my order?

For orders in Singapore, your Anothersole should reach you in 2-3 working days with free express shipping by Aramex (Orders placed after 12pm Friday is considered a Monday order).

With free international shipping, your Anothersole should arrive in 5-7 working days. (Orders placed after 12pm Friday is considered a Monday order)

Do expect some delivery delays during this period due to COVID-19. 

Do I need to pay taxes and duties?

Sales taxes and duties are dependent on your shipping destination. You may be subjected to additional import fees upon delivery depending on your location.

Tax Free countries 

• USA (below $800)
• Australia (10% tax absorbed)
• Hongkong

Rest of World

• Taxes and duties are payable by you when applicable. Please check with your custom office for details.

Please understand that Anothersole does not have any control over any duties, customs and taxes levied by the country your order is being shipped to. If you choose not to pay the Customs fee and the parcel is returned back to Anothersole, we will contact you regarding a re-shipment or refund.

Customs may choose to dispose of your package instead of returning it to Anothersole. In this instance, we will not be liable to reship the product to you or offer a refund.

If you are unsure about whether you are subjected to Customs and Duties fees, we would best advise you to contact your local Customs office for more clarity and information.